General Merchandise Expert

6 days ago


Madison, Wisconsin, United States Target Full time
About the Role

We are seeking a highly motivated and customer-focused General Merchandise Expert to join our team at Target. As a General Merchandise Expert, you will be responsible for creating a welcoming experience for our guests, providing exceptional customer service, and ensuring that our sales floor is stocked, signed, and accurately priced.

Key Responsibilities
  • Guest Service: Create a welcoming experience for our guests, engage with them in a genuine way, and provide solutions to their needs.
  • Merchandise Management: Be an expert and dedicated owner of select General Merchandise areas, ensuring that the sales floor is zoned, in stock, and accurately signed for guests.
  • Inventory Management: Conduct weekly price change workload, complete Radio Frequency ID (RFID) scans, and ensure inventory accuracy.
  • Backroom Operations: Process all inbound deliveries, complete backroom daily and weekly audits, and maintain backroom and fixture room organization.
  • Team Collaboration: Work collaboratively with other team members to achieve business priorities and deliver on sales goals.
Requirements
  • Customer Focus: Provide exceptional customer service, resolve guest questions quickly, and ensure a positive shopping experience.
  • Attention to Detail: Maintain accurate inventory levels, ensure merchandise is properly signed and priced, and follow processes accurately.
  • Communication Skills: Effectively communicate with guests, team members, and management to ensure seamless operations.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, with a willingness to learn and take on new challenges.
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide. We are committed to creating a welcoming and inclusive environment for our guests and team members. As a General Merchandise Expert at Target, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service and driving sales growth.



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