Retail Sales Associate

2 months ago

Madison, Wisconsin, United States Plato's Closet Full time
About the Position:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Plato's Closet. As a Sales Associate, you will play a key role in providing an exceptional customer experience, maintaining a clean and organized sales floor, and assisting in the buying process.

Responsibilities:
  • Greet customers promptly and determine their needs, handling all interactions in a friendly and professional manner.
  • Become familiar with our merchandise, brands, and prices, and understand the features and benefits of each item.
  • Assist customers during the sales process, suggesting add-ons and maximizing sales and customer satisfaction.
  • Evaluate items presented to the store for purchase and accurately enter the products being bought by the store.
  • Price and ticket items appropriately based on our computerized system and pricing/buying guidelines.
  • Efficiently and accurately tag items purchased from customers.
  • Keep the sales floor stocked, bin, label, and organize merchandise that will be stored in back stock.
  • Maintain the cleanliness and organization of the store.
Requirements and Qualifications:
  • Must be reliable, showing up for assigned shifts, being on-time, and being ready and willing to work.
  • Must be a team player, acting in a friendly, courteous, and helpful manner toward customers, their children, and other team members.
  • Have a high degree of energy and drive to meet customer demands, performing effectively, efficiently, and safely in a fast-paced environment.
  • When assigned tasks and projects, enjoy working with minimal supervision and taking initiative.
  • Can anticipate customer and process needs, prioritize, and troubleshoot to provide great service and resolve bottlenecks.
  • Be a good listener and able to learn quickly.
  • Able to constructively communicate viewpoints and concerns to other team members and management.
  • Able to stand and walk for long periods of time, up to 8 hours per day.
  • Able to lift 40 pounds, without assistance.
  • Able to bend, rotate, and reach, as required in a retail environment.
  • Able to operate a computerized sales terminal.

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