High-End Customer Service Professional

4 days ago


Dallas, Texas, United States CornerStone Staffing Full time

Job Overview:

We are seeking a High-End Customer Service Professional to join our team at CornerStone Staffing. This is a direct hire opportunity with a world-renowned company offering a competitive base salary of $41,000 to $50,505 annually (depending on experience) and numerous benefits.

About Our Company:

CBS Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self-discipline, and faith.

Responsibilities:

  • Represent the company in a positive and professional manner while providing superior quality service that furthers the client experience via phone interaction
  • Central point of communication between all departments within the Dallas Service Center regarding jewelry servicing, as well as the National Call Center
  • Handling high-volume inbound calls from consumers and jewelers
  • Demonstrates strong product knowledge and understanding of the after-sales service process
  • Order entry and invoicing
  • Continues to learn new product knowledge
  • Process payments
  • Updates consumer's information
  • Answers customers' questions and addresses their concerns regarding the servicing of their product


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