Technical Field Support Engineer

7 days ago


Madison, Wisconsin, United States Think Anew Full time
Job Overview

The estimated salary for this position is $60,000 - $80,000 per year.

Think Anew is a Managed Services company serving Long Term Care and Senior Living organizations. We are seeking a highly skilled Field Engineer to join our team of technology enthusiasts.

This role will involve establishing and maintaining network performance by building configurations and connections; troubleshooting network problems. As the face of our company, you will be expected to provide exceptional customer service while onsite.

Key Responsibilities:

  • Design and implement network infrastructure solutions
  • Troubleshoot network issues and outages
  • Collaborate with network architects on network optimization

Required Skills and Qualifications:

  • Strong understanding of networking concepts and protocols
  • Experience with Cisco or Ubiquiti routers, switches, and wireless access points
  • Knowledge of Microsoft Windows Server (2003-2019) administration

Benefits:

  • Competitive salary
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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