Patient Registration Coordinator

2 weeks ago


Detroit, Michigan, United States DMC Children's Hospital of Michigan Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Registration Coordinator to join our team at DMC Children's Hospital of Michigan. As a key member of our healthcare team, you will play a critical role in ensuring the smooth registration and scheduling of patients for health services.

Key Responsibilities:
  1. Register and schedule patients for health services, ensuring appropriateness of setting for services provided.
  2. Obtain and verify insurance, medical, and demographic data to admit or pre-admit patients to the health facility.
  3. Verify insurance coverage and benefit levels with various third-party payers.
  4. Assist patients without medical insurance coverage in completing medical assistance applications and/or making payment arrangements.
  5. Collect cash for deductibles and coinsurances, per insurer guidelines.
  6. Participate in bed management activities as defined in operating unit policies and procedures.
  7. Function as a liaison between patients and the health facility, answering patient questions regarding health facility policies and billing requirements.
  8. Collect referrals and authorizations, and facilitate securing referrals and authorizations from referring providers as necessary.
  9. Perform pre-registration and pre-admission activities via telephone prior to service.
Requirements:
  • High school diploma or equivalent.
  • One to two years of work experience in hospital healthcare, insurance, medical records, billing, or a related area is desirable.
  • Working knowledge of medical terminology is desired.
  • A strong commitment to the DMC customer service standards.

Additional qualifications for Radiology: On-the-job training or related previous experience to acquire skills in screening and preparing patients for exams. Some college preferred. Six to twelve months of related computer/information management experience required.

Work Environment: This is a full-time evening shift position, working 3:00 PM to 11:30 PM, Monday through Friday.



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