Patient Access Coordinator

1 week ago


Detroit, Michigan, United States McLaren USA Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at McLaren USA. As a key member of our Patient Access Registration Front Line leadership team, you will be responsible for ensuring a smooth and timely registration/admission process for our patients.

Key Responsibilities
  1. Registration and Financial Functions: Accurately and efficiently perform registration and financial functions via Electronic Medical Record (EMR) to include thorough interviewing techniques, registering patients in appropriate status, and documenting demographic and financial data.
  2. Customer Service: Greet customers promptly with a warm and friendly reception, collect and document required demographic and financial information, and direct patients to appropriate settings.
  3. Financial Obligations: Estimate and collect copays, deductibles, and other patient financial obligations.
  4. Compliance and Quality: Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements.
Requirements
  • High school diploma or equivalent required
  • 1-year experience in a customer service role or healthcare industry
Preferred Qualifications
  • Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System, and various websites for third-party payers for verification
  • Medical terminology preferred

We are an Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.



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