Client Relations Specialist
1 week ago
Salary:
$20.35 per hour / $41,005.25 annually
About Us:
At ZipRecruiter, we believe in empowering our employees to provide exceptional service to our clients. If you have a passion for assisting others and enjoy problem-solving, you may find a rewarding career with us.
Your Role:
As a Customer Support Associate, you will be the primary point of contact for our clients, addressing inquiries related to billing, facilitating policy modifications, and offering tailored recommendations. Join our dedicated team to provide personalized assistance that highlights the benefits of our services.
Key Responsibilities:
1. Deliver outstanding customer service by demonstrating expertise and building trust with clients.
2. Communicate effectively, showcasing strong listening skills and empathy.
3. Thrive in a dynamic, high-volume call center environment.
4. Embrace opportunities for learning and adapt swiftly to changes.
5. Welcome constructive feedback to enhance your performance and growth.
6. Exhibit strong computer skills and the ability to manage multiple tasks efficiently.
7. Hold a minimum of a high school diploma or equivalent.
Benefits:
As a valued Associate, you will have access to our comprehensive Total Rewards Program designed to support your financial stability and overall well-being, including:
- Premier Medical, Dental, and Vision Insurance with no waiting period
- Paid Vacation, Sick, and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
We are committed to providing equal employment opportunities for all associates and applicants, ensuring a fair and inclusive workplace.
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