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Client Relations

2 months ago


Newport Beach, California, United States Fletcher Jones Audi Full time

Client Relations / Business Growth Specialist

Fletcher Jones Audi is on the lookout for exceptional individuals to join our dynamic Business Development Call Center team. We pride ourselves on representing premier luxury automotive brands and are seeking customer service professionals who excel in communication and relationship-building.

Work Environment

Our state-of-the-art facility in Newport Beach offers a professional atmosphere equipped with the latest technology. As part of our team, you will represent renowned brands such as Audi, Mercedes-Benz, and Porsche.

Flexible Work Options

We provide hybrid work-from-home opportunities to accommodate your lifestyle.

Key Responsibilities

Your primary focus will be to foster relationships and schedule service appointments through various communication channels, including inbound and outbound calls, as well as online interactions. This role is essential in driving customer loyalty and engagement.

Qualifications

  • Exceptional communication and interpersonal skills are a must.
  • Strong problem-solving abilities, multitasking skills, and organizational proficiency.
  • Thorough understanding of job responsibilities, scripting, and product knowledge.
  • Completion of Fletcher Jones training programs is required.

Compensation Package

We offer a competitive paid training program, along with a base hourly wage and performance bonuses, with the potential to earn over $50,000 annually.

Benefits Overview

Our comprehensive benefits package includes:

  • Group Health Plan with medical, dental, and vision coverage.
  • Voluntary insurance options, including life and disability coverage.
  • Flexible Spending Account (FSA) for healthcare and dependent care expenses.
  • Paid time off, including vacation, holidays, and sick leave.
  • 401(k) retirement plan with employer contributions.

We are committed to providing an inclusive workplace and are proud to be an equal opportunity employer.

Join Us at Fletcher Jones Audi

We invite you to explore this opportunity to become part of our esteemed team, where your skills and dedication will be valued.