Guest Services Associate

6 days ago


Chicago, Illinois, United States ABA Full time
Job Summary

We are seeking a highly skilled and enthusiastic Host to join our team at ABA, a Mediterranean restaurant in Chicago's Fulton Market neighborhood. As a Host, you will be responsible for providing exceptional guest experiences, ensuring seamless service, and maintaining a warm and welcoming atmosphere.

Key Responsibilities:
  • Guest Greeting and Seating: Warmly greet and seat guests in a timely and efficient manner, ensuring a positive first impression.
  • Phone and Reservation Management: Answer telephones, take orders, messages, and reservations, utilizing excellent communication skills and attention to detail.
  • Table Management: Maintain accurate guest counts and wait times, ensuring a smooth and efficient dining experience.
  • Coat Check and Miscellaneous Duties: Assist with Coat Check duties as directed and perform other tasks as needed to ensure the overall success of the restaurant.
Essential Functions:
  • Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Multitasking and Adaptability: Demonstrate the ability to multitask calmly and effectively, adapting to changing situations and priorities.
  • Physical Demands: Safely and effectively move chairs, tables, highchairs, and booster seats, and lift up to 50 pounds, as needed.
  • Teamwork and Collaboration: Work collaboratively with other team members to ensure seamless service and a positive guest experience.
Requirements:
  • Education and Experience: High school diploma or equivalent required; previous experience in a restaurant or hospitality setting preferred.
  • Language Skills: Ability to communicate in English in order to perform and follow job requirements in written and spoken direction.
  • Availability: Available to work a variety of hours, days, and shifts, including weekends.


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