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Service Support Associate

2 months ago

Chicago, Illinois, United States Crescent Services Full time

At Crescent Services, we pride ourselves on delivering outstanding hospitality experiences that resonate with our guests. Our team is the heart of our operations, and we recognize that our Associates are integral to our success.

We foster an environment where you can be your authentic self at work. We celebrate your individuality and support your professional growth through various initiatives, including health and wellness programs, comprehensive learning opportunities, and travel discounts that inspire exploration. Join us in a workplace where you truly belong, where we care about your journey, and where you can shine in your career.

We are dedicated to offering you:

  • A robust benefits package for you and your family, including Medical, Dental, Vision, Short and Long Term Disability, Life Insurance, and Flexible Spending Accounts.
  • A 401K matching program to help you secure your financial future.
  • Exclusive discounts at Crescent-managed properties across North America, along with Hyatt Branded Hotel Associate Discounts for you and your family.
  • Access to an Employee Assistance Program for additional support.
Your Responsibilities:
  • Efficiently clear and reset tables, ensuring a seamless dining experience for guests.
  • Maintain cleanliness and organization of service stations, ensuring all necessary equipment is readily available.
  • Serve beverages, bread, and butter to guests, enhancing their dining experience.
  • Transport used tableware to the dishwashing area for proper sanitation.
  • Adhere to attendance policies and maintain consistent availability for shifts.
  • Perform other related duties as assigned to support the team.
Qualifications:
  • Proficient communication skills in English.
  • A self-motivated individual with a positive attitude.
  • Professional appearance and demeanor at all times.
  • Ability to engage effectively with guests.
  • Willingness to assist colleagues and work collaboratively as part of a team.
  • Familiarity with appropriate table settings and service ware.
  • Capability to lift and carry up to 50 lbs in a busy environment.
  • Ability to maneuver goods on a hand cart or truck weighing up to 150 lbs.

We are an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We do not discriminate against employees or applicants based on any protected characteristics.