Guest Service Associate

1 month ago


Chicago, Illinois, United States teamworkonline Full time
Description:
Guest Service Associates will work with the Operations Department on game days and non-game day events to assist with establishing and maintaining a superior level of customer satisfaction for Red Stars fans and attendees. This is an hourly, paid position where associates are required to work all Chicago Red Stars home games at SeatGeek Stadium and will have the ability to assist with non-game day events.
Responsibilities:
  • Welcome fans, provide directions, and distribute promotional items as fans enter the gates
  • Enhance the positive journey for fans by answering questions and ensuring any customer service issue is addressed in a prompt and friendly manner
  • Assist with pre-game check-in for special fan experiences and activities
  • Ensure a safe environment for fans by reporting any potential safety hazards
  • Participate in the execution of all on-site activations and on-field promotions
  • Assist staff with check-in for premium hospitality spaces
  • Assist with corporate partnerships, community, and ticket sales pre-game and post-game events and activities as needed
  • Assist with other fan-related game day tasks as necessary
  • Option to participate in non-game day events including ticket sales, grassroots marketing, corporate partnership, and community events.
Qualifications:
  • Must be 18 years & older
  • Must be available to work the remaining home games of the 2024 season
  • Must be able to undertake a combination of walking, standing, or moving throughout the game
  • Must demonstrate a positive attitude
  • Must possess knowledge of the NWSL and the Chicago Red Stars
  • Must be a team player who demonstrates initiative and can solve problems collaboratively
  • Ability to be flexible and work in a fast-paced environment
  • Strong verbal communication skills and comfortable utilizing radio to share information
  • Must have access to transportation to get to/from SeatGeek Stadium in Bridgeview, IL, and other non-game day events if needed.
  • Ability to work flexible hours including nights and weekends
Perks:
  • Merchandise discounts
  • On-going incentive program and annual recognition award
  • On-going training
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

  • Chicago, Illinois, United States ABA Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Host to join our team at ABA, a Mediterranean restaurant in Chicago's Fulton Market neighborhood. As a Host, you will be responsible for providing exceptional guest experiences, ensuring seamless service, and maintaining a warm and welcoming atmosphere.Key Responsibilities:Guest Greeting and...


  • Chicago, Illinois, United States Crestview Management, LLC Full time

    Job Summary:We are seeking a highly skilled Restaurant Host to join our team at Crestview Management, LLC. As a Restaurant Host, you will be responsible for providing exceptional guest service, ensuring a positive dining experience, and maintaining a clean and welcoming environment.Key Responsibilities:Guest Greeting and Seating: Greet guests in a friendly...


  • Chicago, Illinois, United States Chicago Waffles - West Loop Full time

    Job Overview: As a vital member of the team at Chicago Waffles, the Restaurant Server plays a crucial role in delivering an exceptional dining experience for patrons. This position involves taking customer orders, ensuring prompt food delivery, and maintaining high service standards. The ideal candidate should possess quick reflexes, attention to detail, and...


  • Chicago, Illinois, United States Hyatt Full time

    About Us: Park Hyatt Chicago is a renowned luxury hotel brand, recognized for its exceptional service and refined amenities. As a Room Attendant, you will play a vital role in delivering unforgettable guest experiences.Key Responsibilities:Provide exceptional guest service, ensuring a seamless and luxurious stay.Maintain the highest standards of cleanliness...


  • Chicago, Illinois, United States Eximius Associates Full time

    Job OverviewPosition Title: Host/ReceptionistCompany: Eximius AssociatesAbout Us: Eximius Associates is a distinguished firm focused on delivering premium corporate events, tailored private gatherings, and leading-edge conferences. Our commitment to excellence drives us to enhance our operations and provide outstanding service to our clientele and...


  • Chicago, Illinois, United States Event Network Full time

    Position: Retail Sales AssociateJoin our dynamic team at Event Network, where we are dedicated to enhancing the visitor experience at premier cultural and entertainment venues across the nation.About the Role:As a Retail Sales Associate, you will play a crucial role in ensuring our guests have an unforgettable shopping experience. Your responsibilities will...


  • Chicago, Illinois, United States Eximius Associates Full time

    Job OverviewPosition Title: Host/ReceptionistCompany: Eximius AssociatesAbout Us: Eximius Associates is a distinguished firm known for its expertise in upscale corporate gatherings, tailored private events, and leading industry conferences. As we enhance our footprint, we are committed to delivering outstanding service and crafting unforgettable experiences...


  • Chicago, Illinois, United States Red Roof Full time

    Front Desk Associate - Full-TimeJob Category: Inns - Hourly Requisition Number: FRONT02297Job OverviewWe are seeking an enthusiastic individual to enhance our guests' experiences by showcasing the local area and providing personalized recommendations. Your role will be pivotal in ensuring that each guest's stay is memorable and tailored to their...


  • Chicago, Illinois, United States Red Roof Full time

    Front Desk Associate - Full-TimeJob Category: Inns - Hourly Requisition Number: FRONT02297Position OverviewWe are seeking an enthusiastic individual to enhance our guests' experiences by showcasing the local area and providing personalized recommendations. Your role will be pivotal in ensuring that each guest feels valued and catered to during their stay.Key...


  • Chicago, Illinois, United States Hiltons at McCormick Place Full time

    **NOTE: This is a Part-Time RoleAbout this job...Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach...


  • Chicago, Illinois, United States Red Roof Full time

    Front Desk Associate - Full-TimeJob Category: Inns - Hourly Requisition Number: FRONT02297Position OverviewWe are seeking an enthusiastic individual to enhance our guests' experiences. Be the ambassador of your city by guiding visitors to local attractions and hidden gems.Make a significant impact by personalizing each guest's stay, ensuring it is memorable...

  • Guest Services Host

    24 hours ago


    Chicago, Illinois, United States Cameron Mitchell Restaurants Full time

    About Us: Cameron Mitchell Restaurants is a leading provider of fine dining experiences, committed to delivering exceptional service and quality cuisine to our guests.Job Summary: We are seeking a skilled Guest Services Host to join our team, responsible for creating a positive first impression and ensuring a memorable dining experience for our guests.Key...


  • Chicago, Illinois, United States Montage International Full time

    Job SummaryThe Host position is a key role in providing exceptional guest experiences at Montage International. As a Host, you will be responsible for greeting and assisting guests in a positive, welcoming, and professional manner.Key ResponsibilitiesConsistently follow the Food & Beverage sequence of service, utilizing all proper procedures standardized by...

  • Guest Services

    2 months ago


    Chicago, Illinois, United States Ludlows Island Resort Full time

    Ludlow's Island Resort is an upscale property that occupies guests at any given time. This position is a very coveted live-on property guest services role. The job is very demanding with considerable gratuity reimbursement Front of the house direct guest services role involves all types of daily responsibilities Candidates must be outgoing, hardworking,...


  • Chicago, Illinois, United States Sonesta International Hotels Full time

    Job Overview The Front Desk Manager serves as the key management presence in the Front Office, taking charge during Manager on Duty (MOD) shifts. This role necessitates a strong collaboration with all hotel departments, focusing on guest service excellence and satisfaction. A primary responsibility includes overseeing all front office personnel. Key...


  • Chicago, Illinois, United States Sonesta International Hotels Full time

    Job Overview The Front Desk Manager serves as the pivotal management figure within the Front Office, overseeing Manager on Duty (MOD) responsibilities. This role necessitates a collaborative approach with all hotel departments, prioritizing guest service and satisfaction. A key focus will be the supervision of all front office personnel. Key Responsibilities...


  • Chicago, Illinois, United States Hyatt Full time

    Position Overview:As a key member of our hospitality team, the Overnight Guest Services Coordinator plays a vital role in ensuring exceptional guest experiences during the night shift.Responsibilities:This position encompasses a variety of tasks, including:Conducting nightly audits of financial transactions and reports to ensure accuracy.Preparing and...


  • Chicago, Illinois, United States Sonesta International Hotels Full time

    Job Overview The Front Desk Manager serves as the primary management presence in the Front Office, overseeing Manager on Duty (MOD) shifts. This role necessitates close collaboration with all hotel departments, focusing on guest service excellence and satisfaction. A key responsibility is the supervision of all front office personnel. Key Responsibilities...


  • Chicago, Illinois, United States Hampton Inn Midway Full time

    Job Overview:The Front Desk Manager plays a crucial role in overseeing the Front Office operations, ensuring that all guests receive exceptional service in a friendly, efficient, and professional manner. This position is key to maximizing room revenue and occupancy while maintaining high standards of guest satisfaction.Key Qualifications:Minimum of 5 years...


  • Chicago, Illinois, United States Hilton Hotels & Resorts Full time

    Job Summary:As a Housekeeping Dispatcher at Hilton Hotels & Resorts, you will play a critical role in ensuring the smooth operation of our hotel's housekeeping department. Your primary responsibility will be to provide dispatching services and office support to the Housekeeping team, contributing to our ongoing effort to deliver exceptional guest service and...