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Returns Goods Coordinator II

2 months ago

Katy, Texas, United States Sonepar Full time

About Sonepar and Cooper Electric

Sonepar is a global leader in electrical distribution, with a presence in over 100 countries. Cooper Electric, a subsidiary of Sonepar, has been serving the New Jersey, New York, and Pennsylvania markets for over 50 years, providing expert electrical supplies, service capabilities, and innovative solutions.

Job Summary

We are seeking a highly motivated and detail-oriented Returns Goods Coordinator II to join our team. As a key member of our logistics team, you will be responsible for processing inbound customer returns, verifying documentation, and staging returned material for put-away.

Responsibilities

  • Process inbound customer returns in the system after matching the contents with the details on the sales return order.
  • Verify all inbound return material is accompanied with the appropriate documentation.
  • Work closely with delivery drivers to make sure the returned material is staged only in designated areas.
  • Ensure that stock material once processed is staged in a designated area for put-away.
  • Document/Label all defective and nonstock material returned from customers and oversee the physical transfer of goods to appropriate defective and Vendor return areas.
  • Communicate with the appropriate sales personal with regards to inbound material returns on any material that is returned and deemed a non-stocking item to facilitate the RGA back to the vendor.
  • Run open return reports to proactively seek out returns that may need to be cancelled.

Requirements

  • Ability to handle large volume of returns daily.
  • Good communication skills, organizational skills for keeping records of return invoices.
  • Self-motivated and a Team player.
  • Proactive in terms of taking the initiative to perform tasks as required.
  • Strong analytical, problem-solving and follow-through skills.
  • Reliable, Time Management, detail oriented and accurate in providing information to associates.
  • Ability to utilize MHE equipment (forklift, order picker, electric pallet jack).
  • Ability to work in a fast-paced environment and to meet cutoff periods and deadlines.

Work Environment

  • Job duties may require frequent standing and occasional need to lift or move up to 50 pounds.
  • May encounter extreme hot or cold climates and dusty conditions while pulling product orders.
  • May be required to work annual physical inventory.

Why Work for Sonepar and Cooper Electric?

We are a company that values diversity, innovation, and customer satisfaction. Our associates are empowered to create best-in-class business strategies and contribute to a customer-centric environment that delivers outstanding results. We offer a competitive benefits package, including medical plans, flexible spending accounts, and employee discounts.