In-Person Sales Consultant
2 weeks ago
About Saatva
Saatva is a leading luxury mattress and home furnishings brand dedicated to enhancing the sleep experience for every consumer. We pride ourselves on our commitment to quality and customer satisfaction.
Our Philosophy
At Saatva, we are more than just a retailer; we are a community that values consciousness and kindness. Our mission is to create a positive impact through our products and our interactions with customers and colleagues alike.
Work Environment
We foster a diverse and welcoming atmosphere that encourages both personal and professional development. Our unique business model integrates a corporate call center culture with a retail environment, creating a dynamic workplace.
Role Overview
The Viewing Room Retail Sales Associate plays a crucial role in our operations, providing exceptional in-person sales support to customers visiting our Viewing Rooms. This position also involves assisting e-commerce customers through phone and live chat interactions.
Key Responsibilities
- Engage with customers in a friendly and professional manner during scheduled shifts.
- Clearly communicate the benefits and features of our products while effectively addressing customer inquiries and concerns.
- Maintain regular attendance and be available to work during weekends and major retail holidays.
Qualifications
- 1-2 years of experience in Retail Sales or Customer Service is preferred, but we are willing to train the right candidate.
- Experience in telecommunications or call center environments is a plus.
- Excellent verbal and written communication skills.
- Strong interpersonal abilities to build rapport with customers.
- A passion for delivering outstanding customer experiences.
- Organizational skills with the ability to manage multiple tasks efficiently.
What We Offer
- Competitive hourly wage of $21.
- Access to Medical, Dental, and Vision Insurance.
- A supportive and inclusive work culture that values diversity.
Join Us
If you are enthusiastic about providing a world-class experience and becoming a product expert, we invite you to explore a career with Saatva.
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