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Retail Sales Consultant

2 months ago


Washington, Pennsylvania, United States Tapestry Full time

Company Overview: Tapestry is a renowned global fashion entity, established in New York in 1941. With a commitment to craftsmanship and authenticity, we create exquisite products that empower individuals to express their unique style.

Position Summary: As a Retail Sales Consultant, you will report directly to the Store Manager and play a pivotal role in delivering exceptional customer experiences.

Key Responsibilities:

  • Sales and Customer Engagement: Aligns personal objectives with the company's mission, employing innovative sales techniques to meet customer needs.
  • Client Relationship Management: Develops tailored sales strategies in collaboration with management, fostering long-term relationships with clients.
  • Market Awareness: Remains informed about local market trends and competitive landscape to enhance business performance.
  • Professional Presentation: Upholds the brand's image by maintaining a polished appearance and demonstrating fashion expertise.
  • Sales Performance: Takes ownership of personal sales metrics, consistently striving to exceed targets through effective selling techniques.
  • Product Knowledge: Continuously develops understanding of current collections and industry trends to better serve customers.
  • Team Collaboration: Promotes a positive work environment by collaborating with peers and contributing to team success.

Operational Excellence:

  • Ensures all operational tasks are executed efficiently, maintaining store standards and visual merchandising.
  • Adheres to retail policies and procedures, including loss prevention strategies.
  • Utilizes technology to enhance customer relationships and drive sales.

Qualifications:

  • Experience: 1-3 years in a luxury retail environment preferred, with a strong grasp of fashion trends.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical Skills: Proficient in cash register systems and basic computer applications.
  • Physical Requirements: Ability to engage with customers effectively and manage inventory movement.

Schedule: Flexibility to work various shifts, including weekends and peak retail periods.

Commitment to Diversity: Tapestry is an equal opportunity employer, dedicated to fostering an inclusive environment for all employees.