Facility Operations Manager

1 week ago


Worcester, Massachusetts, United States CubeSmart Full time

Job Title: Facility Operations Manager

Company: CubeSmart

Overview

At CubeSmart, we pride ourselves on a culture that values every individual. When we say it's what's inside that counts, we mean you matter.

Key Responsibilities

  • Receive weekly compensation
  • Enjoy a favorable schedule - Most shifts conclude by 6:00 PM with Sundays off
  • Attractive hourly wage along with performance bonuses
  • Paid time off including vacation, sick leave, and holidays
  • Comprehensive health benefits
  • 401k retirement plan with company contributions
  • Tuition assistance programs
  • Discounts on self-storage services

In your position at CubeSmart Self Storage, you will oversee and ensure the upkeep of your facility. This role demands proficiency in both customer relations and property upkeep.

The Facility Operations Manager is accountable for....

Customer Relations:

  • Building and nurturing customer connections
  • Engaging with customers in person
  • Achieving monthly sales targets
  • Conducting property walks for lock inspections and unit showings
  • Collaborating independently and as part of a team to rent storage units
  • Managing invoice review and approval processes
  • Processing invoices and overseeing reporting
  • Administering the store's expense budget

Facility Upkeep:

  • Physical tasks include regular property inspections
  • Ensuring cleanliness of the facility
  • Maintaining a secure and tidy storage environment

Qualifications

  • A friendly and approachable demeanor
  • Proven experience in delivering exceptional customer service
  • Basic proficiency in computer operations

Applicants must be available to work Saturdays and possess a valid driver's license with reliable transportation. While performing the duties of this role, you will frequently be required to stand, sit, kneel, crouch, crawl, bend, climb, or balance. Compensation is based on experience, with additional bonus potential.

Some positions may necessitate Sunday hours. CubeSmart is an Equal Opportunity Employer.



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