Customer Service Manager

6 days ago


Richmond Heights, Virginia, United States Chick-fil-A Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

About the Role

This is a full-time position with a variety of shifts available, including days and evenings. We are looking for someone who is available to work a flexible schedule and is able to adapt to changing circumstances.

Responsibilities
  • Provide high-quality customer service and satisfaction
  • Participate in a fast-paced, record-setting environment with top-quality products
  • Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected
  • Work collaboratively with a team of over 80+ team members to achieve goals and objectives
Requirements
  • Must be 16 or older
  • Ability to work at a quick, yet efficient and thorough pace
  • Team-oriented, adaptable, dependable, and strong work ethic
  • Positive attitude, coachable
  • Ability to communicate effectively with guests and team members
What We Offer
  • Flexible schedules
  • Free food
  • Access to scholarships
  • Sundays off
  • Paid training
  • Career advancement opportunities
  • 401k
  • Contributions to health insurance* (for full-time employees)

We are a faith-based, individually owned and operated company that values our team members and the community we serve. If you are a motivated and customer-focused individual who is looking for a rewarding career opportunity, we encourage you to apply.



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