Customer Service Representative
10 hours ago
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Associate. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Handle customer inquiries and complaints in a professional and courteous manner
- Provide product and service information to customers, both in-person and over the phone
- Troubleshoot and resolve product issues and concerns in a timely and efficient manner
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of our products and services
- Assist customers with billing and equipment issues
- Qualify potential clientele and handle new customer acquisitions
- Previous experience in customer service, sales, or a related field
- Ability to build rapport with clients and provide excellent customer service
- Ability to prioritize and multitask in a fast-paced environment
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Weekly bonuses and incentives
- Full training and development opportunities
- Travel opportunities and professional growth
- Yearly R&R trips for qualifying representatives
- Family-like work environment
We are looking for a motivated and customer-focused individual to join our team. If you have a background in general labor and customer service, we encourage you to apply. We offer competitive positions that start on the ground floor but offer rapid advancement towards a management role. We consider ourselves an up-and-coming leader in the area and are looking for fast-paced, high-energy, competitive-minded professionals to cross-train in all areas, including marketing and sales, advertising and public relations, entry-level management, customer service, and promotions. We prefer to train and develop our employees for maximum performance.
Persons with experience in customer behavior, customer insights, customer engagement, customer relationship management, customer service sales, customer rep, customer service, customer care, customer relations, building customer relationships, customer acquisition, customer development, and customer relationship management should apply.
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