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Patient Service Representative I
2 months ago
Cedars-Sinai is seeking a highly skilled Patient Service Representative I to join our team in the OR Administration department. As a key member of our team, you will play a vital role in facilitating patient care by answering telephones, taking accurate messages, scheduling patient appointments, and managing patient referrals.
Responsibilities- Telephone Management: Answer and triage calls, directing them to the appropriate individuals or departments.
- Insurance Verification: Verify insurance eligibility with an understanding of basic healthcare insurance benefits.
- Patient Scheduling: Schedule and coordinate patient appointments under supervision.
- Administrative Support: Provide general administrative support, including answering phones, routing calls, and managing medical records.
- Referral Management: Coordinate and manage patient referrals and authorizations, ensuring compliance with healthcare regulatory standards.
- Education: High School Diploma/GED required.
- Experience: At least 6 months of experience working with insurance companies and obtaining authorizations preferred.
Cedars-Sinai is an EEO employer and does not unlawfully discriminate on the basis of race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition, marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age, military and/or veteran status, or any other basis protected by federal or state law.
