Patient Service Representative

2 weeks ago


Los Angeles, California, United States Cedars-Sinai Full time

Job Summary:

The Patient Service Representative is a vital member of our Cedars-Sinai team, responsible for delivering exceptional patient care and service. This role requires a strong commitment to customer satisfaction, effective communication, and a keen eye for detail.

Key Responsibilities:

  • Provide top-notch customer service to patients, addressing their needs and concerns in a timely and professional manner.
  • Manage patient registration, scheduling, and payment processes with accuracy and efficiency.
  • Collaborate with healthcare providers to ensure seamless communication and coordination of patient care.
  • Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
  • Participate in daily huddles and staff meetings to stay informed and contribute to team goals.
  • Adhere to infection prevention standards and department policies, promoting a safe and healthy work environment.

Requirements:

A high school diploma or equivalent is preferred, along with two years of experience in a patient service or medical office setting. Strong communication and organizational skills, as well as a passion for delivering exceptional patient care, are essential for success in this role.



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