Technical Field Support Representative

3 weeks ago


San Diego, California, United States Advanced Network, Inc. Full time

Job Title: Technical Field Support Representative

Salary: $75,000 - $100,000 per year

We are seeking a highly skilled Technical Field Support Representative to join our team. As an ATM technician, you will provide technical support and maintenance to various ATM models and other financial institution equipment.

Responsibilities:
  • Provide technical support and maintenance to ATMs and other financial institution equipment.
  • Communicate with customers in person or by telephone to help resolve trouble calls.
  • Troubleshoot software and communication faults on ATMs.
  • Work with financial institutions, ATM owners, and networks to solve reported equipment problems.
  • Maintain operability and cleanliness of company-supplied vehicle.
Requirements:
  • Familiarity with electronics and computer-related equipment.
  • Basic PC knowledge and ability to follow PC applications.
  • Excellent verbal and written communication skills.
  • Self-motivated with good time management skills.
  • Well-organized and detail-oriented.
  • Ability to present a professional image to customers and vendors.
  • Unrestricted ability to bend, stoop, squat, walk, climb, twist, turn, and reach out.
  • Must be able to lift up to 45 lbs.


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