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Desktop Support Specialist

2 months ago

Cheyenne, Wyoming, United States Pyramid Consulting, Inc Full time
Job Summary

We are seeking a highly skilled Desktop Support Specialist to join our team at Pyramid Consulting, Inc. as a Desktop Support Technician. This is a 12+ months contract opportunity with long-term potential.

Key Responsibilities
  • Repair, troubleshoot, and maintain desktop computers, laptops, monitors, printers, and other related hardware.
  • Maintain accurate inventory of PC and accessories, utilizing secure storage and organization methods.
  • Analyze and troubleshoot software and computer peripherals.
  • Setup, configure, and add all hardware.
  • Experience with asset management, including install, move, add, and change.
  • Assist in developing and documenting improvements to current processes.
  • Assist other coworkers in resolution of end users' technical issues.
  • Assist Site Leader in the execution of established processes and escalations.
  • Ability to handle multiple projects and work in an enterprise environment.
Requirements
  • Skills in repair, troubleshooting, and maintenance of desktop computers and related hardware.
  • Experience with asset management and inventory control.
  • Ability to analyze and troubleshoot software and computer peripherals.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple projects.
Company Overview

Pyramid Consulting, Inc. is a leading IT industry company that provides equal employment opportunities to all employees and applicants for employment. We are committed to providing a safe and inclusive work environment.