Government Account Executive
17 hours ago
At T-Mobile, we're committed to investing in our employees' success. Our Total Rewards Package ensures that team members receive a competitive base salary and compensation package, as well as opportunities for wealth-building through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. This is what drives our employees to be UNSTOPPABLE in their roles.
Job OverviewThe Account Executive, Government position focuses on the customer life cycle, supporting the growth of State and Local Government. Key responsibilities include selling to State and Local accounts, renewing contracts, increasing customer satisfaction, and improving revenue while driving customer retention activity. Performance is evaluated on the ability to meet sales expectations and maintain a high level of job performance through various metrics focused on building the business.
Responsibilities- New Sales Activities:
- Utilize contact lists to call leads and generate sales opportunities.
- Exceed monthly sales, renewal, and churn target goals.
- Welcome customers to T-Mobile and review service agreements, answer questions, and probe for additional business.
- Establish and cultivate customer relationships to drive sales and increase the customer base.
- Complete customer account maintenance resulting from account reviews.
- Provide account analysis to determine up-sell and renewal offers.
- Monitor and resolve customer issues.
- Track individual account activity and results.
- High School Diploma/GED (Required)
- Bachelor's Degree (Preferred)
- 2-4 years of selling experience to Government (State and Local) accounts
- Extensive customer service experience
- Business markets sales experience
- Wireless industry sales experience
- Telesales or technical sales experience
- Competitive base salary and compensation package
- Opportunities for wealth-building through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches
- Continuous training to maintain knowledge of products, services, and sales approaches
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