Channel Marketing Manager

4 days ago

Scottsdale, Arizona, United States Nextiva Full time
Job Description

Overview

Nextiva is seeking a highly organized and strategic Channel Marketing Manager of Demand Agency Services to join our team. In this role, you will serve as a project manager responsible for overseeing our comprehensive "menu" of demand generation services for our partners. Your role will be critical in ensuring that these services are properly scoped, executed, managed, and measured to drive customer demand and contribute to the success of our partners.

Responsibilities

  • Service Management: Oversee the management and execution of Nextiva's demand generation services, ensuring they are properly scoped, executed, and managed to meet partner needs and drive customer demand.
  • Project Coordination: Coordinate with internal teams and third-party companies to deliver high-quality demand-generation services. Manage project timelines, deliverables, and resources to ensure successful execution.
  • Quality Assurance: Ensure all demand generation services meet the highest standards and deliver the desired outcomes. Monitor and measure the effectiveness of services, making data-driven decisions to optimize performance.
  • Stakeholder Collaboration: Work closely with partners to understand their needs and provide the necessary support and resources to help them succeed. Maintain clear and consistent communication with all stakeholders.
  • Process Improvement: Continuously improve the scope, execution, and management of demand generation services by analyzing performance data and feedback. Implement best practices to enhance service delivery.
  • Reporting and Analysis: Provide regular reports on the performance of demand generation services. Use data to track progress, identify areas for improvement, and make informed decisions.
  • Vendor Management: Manage relationships with third-party companies providing demand-generation services. Negotiate contracts, manage budgets, and ensure vendors deliver high-quality services on time and within budget.

Qualifications

  • Educational Background: Bachelor's degree in Marketing, Business, Project Management, or a related field.
  • Experience: 5+ years of experience in project management, marketing, or a related role, preferably within the Telecom or SaaS industry.
  • Technical Skills: Strong knowledge of project management tools and methodologies. Experience with CRM and marketing automation systems such as Salesforce and HubSpot.
  • Analytical Abilities: Strong data analysis and reporting skills. Proven track record of using data to drive decisions and optimize performance.
  • Communication Skills: Exceptional written, verbal, and presentation skills. Ability to communicate complex ideas clearly and persuasively.
  • Project Management: Proven project management skills with the ability to handle multiple projects simultaneously and meet competing deadlines.
  • Interpersonal Skills: Excellent interpersonal skills with the ability to establish positive relationships with team members, partners, and vendors.
  • Adaptability: Ability to thrive in a fast-paced, results-driven environment and adapt to changing business needs.

Nextiva Core Competencies / DNA

  • Drives Results: The successful candidate will be action-oriented, with a passion for solving problems. They will bring clarity and simplicity to ambiguous situations. This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success. They are a change agent, prepared to lead and drive changes as we transform.
  • Critical Thinker: The successful candidate is fact-based and data-driven, able to understand and articulate the "why," identifying key drivers and learning from the past. They are forward-thinking, anticipating problems before they arise. They'll recommend and action well-thought-out solutions, understanding the risks and dependencies.
  • Right Attitude: The successful candidate will be team-oriented, collaborative, and competitive with a winning mindset; they're resilient and able to easily bounce back from setbacks. They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way. They will embrace a culture of service and learning with a focus on caring, supporting, and respecting our customers and team members.

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