Front Desk Coordinator

2 days ago


Philadelphia, Pennsylvania, United States Fresh Form Draft Full time
Front Desk Representative Job Description

We are seeking a highly organized and friendly Front Desk Representative to manage our front office operations and be the first point of contact for our visitors, clients, and employees.

Key Responsibilities:
  • Greeting and Welcoming Guests: Provide a warm and professional greeting to all visitors, ensuring a positive first impression of the company.
  • Managing Appointments and Schedules: Coordinate meeting schedules, book conference rooms, and assist with visitor registration and check-ins.
  • Handling Administrative Tasks: Perform various administrative duties, including filing, data entry, mail distribution, and maintaining office supplies.
  • Responding to Inquiries: Address visitor questions and concerns professionally, either in person, via phone, or email, and direct them to the appropriate department or resource.
  • Maintaining Security Protocols: Monitor visitor access, issue visitor badges, and ensure all visitors adhere to company security policies.
  • Assisting with Office Management Tasks: Support office management activities such as organizing office events, coordinating deliveries, and maintaining a clean and orderly front office area.
Requirements:
  • Education: High school diploma or equivalent; additional qualifications in office administration or hospitality are a plus.
  • Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (printers, scanners, etc.).
  • Personal Qualities: Excellent communication and interpersonal skills, strong organizational skills with the ability to multitask and prioritize tasks effectively, and a customer-oriented mindset with the ability to handle challenging situations calmly and professionally.
Benefits:
  • Competitive Salary: Competitive salary and performance-based bonuses.
  • Health Insurance: Health, dental, and vision insurance.
  • Retirement Plan: 401(k) plan with company match.
  • Time Off: Paid time off and holidays.
  • Professional Development: Opportunities for professional development and career growth.


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