Front Desk Representative
3 days ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Logan Hotel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.
Responsibilities:- Guest Check-In/Check-Out: Greet and check-in guests in a professional and courteous manner, ensuring all necessary information is collected and processed accurately.
- Front Desk Operations: Manage the front desk area, including handling cash transactions, processing guest accounts, and maintaining accurate records.
- Guest Services: Respond to guest inquiries and concerns in a timely and professional manner, providing solutions and resolving issues as needed.
- Communication: Maintain effective communication with guests, colleagues, and management, ensuring seamless coordination and execution of hotel services.
- Education: High school diploma or equivalent required.
- Experience: Previous customer service experience preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic math and computer skills.
What We Offer: Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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