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Workday Business Solutions Analyst, Human Resources

2 months ago

Boston, Massachusetts, United States Simmons University Full time
About Simmons University

Located in Boston's historic Fenway area, Simmons University is a leader in empowering women and challenging traditional gender roles. With a strong tradition of preparing students to become champions of social justice and leaders in their professions and communities, Simmons University is committed to inclusive excellence in all aspects of an individual's community experience.

Job Summary

We are seeking a highly skilled Workday Business Solutions Analyst to join our Human Resources team at Simmons University. Reporting to the Director of Benefits & Human Resources Operations, the Analyst will be responsible for managing and supporting the Human Resources functionality within Workday. This includes identifying areas of improvement, developing and implementing solutions, and reducing manual processes and improving data integrity through technological innovation and best practices.

Key Responsibilities
  • Engage with internal stakeholders to determine a strategy and vision for software applications, including business needs and requirements.
  • Develop and execute communication plans, proactively providing information related to functionality changes, known issues or other application-related news.
  • Regularly share and report on optimization and enhancement findings, documenting changes to the system.
  • Ensure solutions meet business needs and requirements.
  • Monitor deliverables and ensure timely completion of projects through developing project plans and monitoring performance.
  • Participate in HR technology initiatives by assisting with business requirement gathering, business process review, project management, testing, training, documentation development and communication.
  • Partner with the business users to recommend supplemental solutions leveraging Workday and Workday business processes to support ongoing business process changes.
  • Work to develop standard reports for ongoing HR needs and to support HR's interface with other departments.
  • Lead HCM operational support related to user security access, application tuning, configuration, audit and compliance for applications integrated with the Workday Enterprise Resource Planning (ERP) environment.
  • Configure, test and deploy requested and required changes to Workday in coordination with functional offices and Technology support.
  • Provide appropriate analysis in partnership with business related to process changes to assess system impact and options.
  • Escalate and facilitate decisions around production changes within HCM module.
  • Ensure all operational functions run as expected and provide triage and resolution when there are issues.
  • Coordinate deployment of application changes to production environment following established change management protocols and/or Workday Release updates.
  • Monitor HR and Benefits integration activity and work with Technology when updates are needed.
  • Develop test plans, coordinate and execute system testing.
  • Generate documentation and facilitate implementation of business requirements for technology initiatives.
  • Participate in system planning and testing including user acceptance testing and system integration testing.
  • Provide troubleshooting by phone and in person and ensure all issues reach resolution in timely manner with ongoing communication.
  • Work with end users to understand reporting needs and develop appropriate reports and reporting timeframes.
  • Act as HRIS troubleshooter and provide end user technical support and problem solving.
  • Conduct periodic audits of data in Workday system.
  • Create and implement plans to correct any discrepancies.
  • Participate in regular meetings with the Workday Team across the functional areas to ensure clear prioritization and communication of new configuration/uptake.
Requirements
  • Bachelor's degree in related field or equivalent work experience.
  • Minimum of two years of Workday configuring process or experience configuring Workday HCM, including experience with Core HCM, Compensation, Benefits, Recruiting, Absence, and Time Tracking.
  • Prior HR or HRIS knowledge.
  • Minimum of two years related administrative systems experience in a business analysis capacity.
  • Knowledge of, and ability to apply applicable Human Resources policies & procedures.
  • Experience with project management.
  • Ability to read Workday business processes.
  • Ability to use Excel and other tools to manipulate data for import or export.
  • Excellent communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences, including non-technical stakeholders.
  • Ability to work multiple tasks.
  • Ability to prepare documentation/training materials.
  • Ability to provide training and user support.
  • Excellent problem-solving skills.
Preferred Qualifications
  • Higher education or non-profit experience.
  • Workday Payroll knowledge a plus.
  • Strong knowledge of business analyst tools and techniques: requirements elicitation/documentation, user support, system configuration and testing.

This position is preferred as having a partial remote schedule, with a blend of in-office and remote work. However, for the right candidate, we are open to considering a fully remote work arrangement.

The successful candidate must be legally authorized to work in the United States by the proposed start date; the department will not sponsor a visa for this position.