Customer Service Representative

4 weeks ago


New Braunfels, Texas, United States Watershed Car Wash Full time

Watershed Car Wash is a locally owned Texas car wash that has earned the award of "Top 100 Companies to Work For" three years in a row. We believe in building a strong culture and are looking for individuals who have a high capacity for serving others and building great culture. Our goal is to create opportunities for career growth within our company as our locations are rapidly increasing in Texas and Oklahoma.

As a Customer Service Representative, your primary role will be to serve our teammates and customers in the day-to-day operations of our express car wash. This includes smiling and greeting every customer, processing transactions, loading vehicles into the tunnel, and assisting both customers and teammates in any way possible. We offer a developmental career plan that puts the path of promotion in your hands.

Compensation is $12.00-$15.00 + COMMISSIONS, with most employees averaging an additional $2 per hour when considering their commission. Our best sales associates are currently on pace to make between $50,000 to $70,000 a year between commissions and hourly rate. We offer paid training and full benefits to our employees working 30+ hours a week.

Ideal candidates must be friendly and a team player, able to work on their feet most of their shift, and be aware and attentive to their surroundings. They must also be able to climb up and down ladders and have a clean-cut appearance.

Additional preferred skills include mechanical aptitude, being energetic and self-motivated, and having basic computer skills.

Duties and Job Breakdown Percentages:

* 60% Customer Interaction
* 20% Site Upkeep (Cleaning/Maintaining)
* 10% Bending/Stooping/Twisting/Lifting
* 10% Opening/Closing Procedures

Physical Demands:

In performing the duties of this position, the employee is frequently required to stand and walk throughout the workday; frequent use of hands, reach with hands and arms; climb or balance; stop, crouch, and kneel. The employee must be able to work in damp and humid conditions and outdoor conditions including inclement weather conditions. The employee may have to lift and/or move objects up to 25lbs regularly and occasionally up to 50lbs.



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