Complimentary Breakfast Attendant

20 hours ago


Neptune City, New Jersey, United States Aimbridge Hospitality Full time
Job Summary

The Complimentary AM Attendant is a key member of our hotel team, responsible for delivering exceptional service to our guests in the breakfast area. This role requires a high level of attention to detail, speed, and accuracy, as well as a strong understanding of hotel-brand standards and guest expectations.

Responsibilities
  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Maintain a clean and organized breakfast area, adhering to high standards of quality and presentation.
  • Prepare and serve food and beverages, including specialty coffee and tea drinks, specialty cocktails, and other menu items.
  • Handle cash and credit transactions accurately and efficiently.
  • Communicate effectively with guests, colleagues, and management, responding to inquiries and resolving issues in a professional and courteous manner.
  • Participate in ongoing training and development to enhance knowledge and skills, staying up-to-date on hotel products, services, and policies.
  • Collaborate with other team members to achieve exceptional guest satisfaction and hotel performance.
Requirements
  • High School diploma or equivalent, with experience in a hotel or related field preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Must meet the legal age to serve alcoholic beverages and pass a responsible serving course, such as TIPS.
  • Must obtain and maintain a Food Handlers card, as required by local regulations.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to handle stressful situations in a calm and professional manner.
Benefits

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer a 401(k) retirement plan and daily pay options.

Aimbridge Hospitality is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service to our guests.



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