Chief Risk Officer

1 week ago


GondrecourtleChâteau, Grand Est, United States Metropolitan Council Full time
ABOUT US

We are the Metropolitan Council, the governing body for the seven-county Twin Cities metropolitan area. Our mission is to strategically plan for the future of the region over the next three decades while delivering essential services in transportation, wastewater management, and housing. For further details, please visit our website.

We prioritize building a diverse workforce that mirrors the communities we serve.

Risk Management plays a crucial role in identifying and assessing the Council's potential risks through effective risk control and financing strategies. This department is tasked with developing, proposing, and executing risk management initiatives to safeguard the agency against potential losses. Additionally, it manages all auto liability and workers' compensation claims internally.

Your Contribution to Our Organization and the Twin Cities Region:

The Director - Risk Management is responsible for creating, executing, and overseeing a comprehensive risk management program that aligns with the Council's objectives while minimizing risk exposure.

This position offers a hybrid work arrangement, allowing for both remote and on-site work. Candidates must reside in Minnesota or Wisconsin.

KEY RESPONSIBILITIES
  • Formulate strategies, processes, controls, and metrics for the Council's operational risk management framework.
  • Collaborate with stakeholders to establish and implement a comprehensive loss reduction/prevention strategy aimed at managing claims expenses, particularly in Workers' Compensation and Auto Liability.
  • Negotiate contracts to incorporate risk transfer provisions that align with the Council's risk appetite and tolerance levels.
  • In partnership with Executive Management and other stakeholders, define clear and measurable parameters for risk retention.
  • Design, implement, and assess ongoing risk management effectiveness through Key Performance Indicators at both the Council-wide and divisional levels.
  • Set departmental objectives for claims and risk management, providing clear guidance to claims supervisors and managers.
  • Lead the Risk department in its claims handling processes, ensuring alignment with Council goals.
  • Deliver continuous training to stakeholders to enhance awareness of risk management practices applicable across the organization.
  • Engage in all aspects (coverage, rates, terms & conditions) of the Council's property insurance program, collaborating directly with underwriters.
  • Participate in the marketing and negotiation of the Council's Rail Liability policies with underwriters, utilizing expertise in rail contracts, operations, safety, and claims management.
  • Work alongside the Council's insurance broker to market and secure various insurance policies (e.g., crime, police professional, cyber, liability, rolling stock), balancing premium costs, coverage, and compliance with contractual obligations.
  • Contribute to the management of the Council's captive insurance program.
QUALIFICATIONS

Candidates must possess a combination of education (in risk management, business, finance, or a related field) and progressive experience (in risk management or claims management):

  • Bachelor's degree with nine (9) years of experience, including five (5) years in a supervisory or management role.
  • Master's degree with seven (7) years of experience, including five (5) years in a supervisory or management role.
Desirable Skills and Experience:
  • Experience in a self-insured and self-administered environment.
  • Familiarity with risk transfer language (e.g., insurance, indemnification) in construction contracts.
  • Industry certifications/designations (e.g., ARM, CRM, etc.).
  • Experience fostering an equitable, positive, and respectful workplace that values diversity and culture.
Essential Knowledge, Skills, and Abilities:
  • Understanding of risk management principles.
  • Familiarity with insurance policy coverages, including ISO and non-standard.
  • Knowledge of statutory provisions related to insurance, indemnification, and public entity liabilities.
  • Awareness of claims statutes and regulations, including workers' compensation and general claims practices.
  • Proficiency in Microsoft Office, particularly Excel.
  • Skills in Risk Management Information Systems (RMIS).
  • Strong interpersonal and leadership skills.
  • Aptitude for managing diverse opinions within a team.
WHAT WE OFFER:
  • An opportunity to make a significant impact on the Twin Cities metropolitan area.
  • Support for professional development through on-site training and tuition reimbursement.
  • A competitive salary, comprehensive benefits, and a healthy work/life balance.
ADDITIONAL INFORMATION

Union/Grade: Non-Represented/Grade M
FLSA Status: Exempt
Safety Sensitive: No

WORK ENVIRONMENT:
Your work will primarily take place in a standard office environment, with occasional travel required between various sites.

RECRUITMENT PROCESS:

  1. Review of minimum qualifications.
  2. Evaluation of education and experience.
  3. Structured panel interview.
  4. Selection interview.

Upon successful completion of these steps, candidates will undergo a background check verifying education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the position. The Metropolitan Council considers felony, gross misdemeanor, and misdemeanor convictions on a case-by-case basis, focusing on their relevance to the job and the candidate's demonstrated rehabilitation.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. We are committed to a workforce that reflects the diversity of the region and strongly encourage applications from individuals of color, members of the LGBTQ community, individuals with disabilities, women, and veterans.


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