Pool Event Specialist

7 days ago


Miami, United States Kimpton Hotel Full time
About Us

Kimpton Hotels is a boutique hotel chain that values human connections and strives to create a unique experience for its guests.

Job Summary

We are seeking a skilled Pool Experience Coordinator to join our team at the Kimpton Epic Hotel. As a key member of our hospitality team, you will be responsible for creating and executing initiatives that enhance the pool experience for our guests.

Key Responsibilities
  • Create an exceptional pool experience by providing outstanding customer service and ensuring a high level of guest satisfaction.
  • Develop and implement creative programming, events, and collaborations that resonate with our hotel guests and local community.
  • Source new and maintain existing networks of musicians, artists, and other creative partners to enhance the social scene.
  • Establish and form programs that cater to the senses, including sight, sound, smell, touch, and taste.
  • Work closely with the Guest Service Manager to develop and execute initiatives that drive operational performance.
  • Prioritize and manage vendor relationships, ensuring seamless execution of events and programs.
  • Communicate effectively with the property management team and staff to ensure efficient operational performance.
Requirements
  • Excellent verbal and written communication skills, with a focus on customer service and attention to detail.
  • Ability to work independently and lead projects effectively.
  • High School Diploma preferred, with 1 year of experience in customer service or a similar role.
  • Creative spirit, motivation, and willingness to experiment.
Our Commitment to Diversity

We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We welcome and celebrate differences among people, including different personalities, lifestyles, work styles, education, and experience.

We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities, and genders.



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