Front Desk Supervisor
3 days ago
At Wayfinder Bishop, we prioritize our employees' growth and well-being. Our company culture fosters a supportive and inclusive work environment that encourages diversity, development, and success. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks like on-site wellness programs and employee rates on hotel stays. Our commitment to employee development is reflected in our ongoing training and development opportunities, helping our team members build the skills and knowledge they need to advance their careers.
Location DescriptionWelcome to Wayfinder Bishop, nestled in the scenic beauty of Bishop, CA. Our team, managed by Pyramid Global, invites you to be a part of something special. With 87 inviting guest rooms and 600 sq ft of flexible meeting space, our inn is not just a workplace - it's a cozy retreat with a touch of Bishop's charm. As a member of our team, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication.
Job SummaryThe Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk, ensuring consistent quality customer service is delivered. Key responsibilities include communicating effectively with staff and guests, monitoring lobby traffic, and making staffing adjustments as needed. The successful candidate will also be responsible for greeting guests, completing registration processes, and promoting the Pyramid Hotel Group marketing program.
Key Responsibilities:- Communicate effectively with staff and guests
- Monitor lobby traffic and make staffing adjustments as needed
- Greet guests and complete registration processes
- Promote the Pyramid Hotel Group marketing program
- Make decisions and take action based on previous experience and good judgment
The ideal candidate will possess the following knowledge, skills, and abilities:
- Ability to effectively deal with internal and external customers
- Basic mathematical skills required
- Ability to access and accurately input information using a moderately complex computer system
- Ability to stand, walk, and continuously perform behind the front desk
We are looking for a motivated and customer-focused individual to join our team. If you are a team player with excellent communication skills and a passion for delivering exceptional guest experiences, we encourage you to apply.
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