Service Advisor

1 day ago


Washington, Missouri, United States Riechers Tire and Auto Full time
Service Advisor Opportunity

We are seeking a skilled Service Advisor to join our team at Riechers Tire & Auto. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Customer Interaction: Provide focused and personalized service to our customers, ensuring their needs are met and exceeded.
  • Schedule Management: Effectively manage the service schedule, ensuring efficient use of technician time and minimizing wait times for customers.
  • Part Ordering: Accurately order parts and materials, ensuring timely delivery and minimizing delays.
  • Vendor Collaboration: Develop and maintain strong relationships with vendors and suppliers, ensuring seamless communication and efficient parts delivery.
  • Inspection Reports: Review inspection reports from technicians, ensuring accuracy and completeness, and manage technician time effectively.
  • Attendance and Communication: Maintain reliable and consistent attendance, and provide professional communication with all customers and associates.
Requirements:
  • Service Advisor/Writer Experience: Minimum 2+ years of experience in a service advisor or writer role.
  • Customer Service Experience: Proven track record of providing exceptional customer service in a fast-paced environment.
Why Riechers Tire & Auto?
  • Compensation and Benefits: Competitive compensation package, including medical, dental, vision, and life insurance, 401k with matching, and ASE training and testing compensation.
  • Training and Development: Opportunities for hands-on training and technical training, ensuring you stay up-to-date with the latest industry developments.
  • Culture and Work-Life Balance: Enjoy a fun and inviting work culture, with Sundays off and a growing family business that values leadership engagement and employee growth.

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