Service Advisor

2 months ago


Washington Township, United States Jim Riehl's Friendly Chrysler Jeep Dodge RAM Full time

Automotive Service Advisor / Service Writer

 


Jim Riehl's Friendly Chrysler Dodge Jeep Ram Romeo is looking for an experienced Service Advisor to join their industry leading service team.



Job Responsibilities:

  • Consultant and interpret customer needs for the mechanics
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and mechanics
  • Continuously keep the customer updated on repair needs and completion times
  • Serve as the primary point of contact for all automotive service and repair matters
  • Understand customers’ problems and arrange for appropriate service 

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