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Front Desk Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Qonten. As a Front Desk Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.
Key Responsibilities:
- Answer and direct phone calls in a timely and courteous manner
- Manage the front desk area, maintaining a clean and organized environment
- Process patient registrations, verify insurance, and handle billing and collections
- Provide administrative support to patients and customers, including scheduling appointments and handling correspondence
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
Requirements:
- High school diploma or equivalent required
- Previous experience in a medical or administrative setting preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package