Assistant Community Manager
4 days ago
Fairfield Residential is seeking a highly motivated and experienced Assistant Community Manager to join our team. As a key member of our sales and management team, you will be responsible for maintaining high standards of customer service and resident retention while ensuring the property's revenue and profit targets are met.
Key Responsibilities- Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits, and ensuring a balanced rent roll.
- Prepare monthly close-out and financial reports.
- Process invoices for payment.
- Collect rent, fees, and other payments.
- Complete bank deposits, dispositions, and account reconciliations.
- Use property management software such as Yardi to record, track, and report on all financial workings of the community.
- Gather and follow up on all verifications of income, as required for LIHTC and/or HUD programs.
- Monitor correct usage of income and rent limits as well as utility allowances.
- Walk units to prepare for state required inspections.
- Maintain positive relationship with local housing authority.
- Use your leasing and sales experience to lease apartments.
- Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner.
- Take all appropriate action to resolve and address service issues.
- Cheer, lead, and mentor our leasing team. They will look to your guidance and experience related to leasing, closing, marketing, apartment files, and resident retention.
- Work closely with the Community Manager regarding all property operations.
- Minimum of one year of residential leasing, sales, and/or property management experience required.
- Minimum of one year of LIHTC experience required.
- Experience in leadership and supervising a staff preferred.
- Experience using Yardi or other related property management accounting software.
- Strong knowledge of Microsoft Outlook, Word, and Excel.
- Strong math and accounting skills.
- Understanding of financial statements (budget, financial reports, accounting information, etc.).
- Strong understanding of federal, state, and local fair housing laws and provisions.
- High school diploma or equivalent required.
- Housing Credit Certified Professional (HCCP) Designation preferred.
- Knowledge of Low Income Housing Tax Credit (LIHTC).
- Knowledge of IRS 8823 guide and HUD manual.
- Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred if HUD property.
- Ability to work a flexible schedule to include weekends, evenings, and some holidays.
- Valid driver's license required.
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Assistant Community Manager
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