Cleaning Operations Supervisor
2 weeks ago
Building Maintenance Services is in search of a skilled Cleaning Operations Supervisor who possesses a strong background in overseeing unionized personnel and fostering positive client interactions. This role is crucial for managing cleaning activities within designated facilities.
Key Responsibilities
- Oversees the performance of cleaning personnel during their assigned tasks.
- Manages the responsibilities of utility staff effectively.
- Maintains and organizes supply rooms; orders cleaning materials while adhering to budget constraints.
- Addresses and resolves customer feedback regarding cleaning services.
- Ensures that all facilities are maintained in a clean and safe condition.
- Guarantees that communal areas are consistently tidy and hazard-free.
- Assists tenants and property management with inquiries and basic needs.
- Delivers exceptional customer service consistently; maintains professionalism at all times.
- Conducts hiring and termination of cleaning staff; provides training for new employees.
- Regularly meets with company representatives to report on progress and discuss any concerns.
- Responds promptly to urgent cleaning needs that arise within the building.
Qualifications
- Comprehends the fundamentals of providing outstanding customer service to building occupants.
- Exhibits the capability to effectively lead a team of cleaning staff.
- Demonstrates strong organizational skills necessary for timely task completion.
- Possesses basic budgeting abilities to manage cleaning supplies and equipment efficiently.
- Displays the aptitude to instruct others in their roles in a friendly and effective manner.
- Can multitask effectively.
- Holds basic computer skills for scheduling, record-keeping, and payroll purposes.
- Experience supervising Local 1 members is preferred.
- Willingness to work weekends and overtime as required.
Building Maintenance Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual preference, age, status as a protected veteran, or status as a qualified individual with a disability.
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