Patient Care Coordinator/Front Office Receptionist

7 days ago


New Kensington, Pennsylvania, United States Kensington Natural Smiles Full time

We are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at Kensington Natural Smiles. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities:

  • Greeting Patients: Welcome patients to our office, answer phone calls, and respond to patient inquiries in a friendly and professional manner.
  • Scheduling and Coordination: Manage patient scheduling, appointments, and records with accuracy and efficiency.
  • Front Desk Operations: Handle patient check-in, check-out, and payment processing, as well as maintain a clean and organized front desk area.
  • Insurance and Billing: Process insurance claims, handle billing and payment issues, and maintain accurate records.
  • Communication and Customer Service: Provide excellent communication and customer service skills to patients, staff, and external partners.
  • Marketing and Outreach: Assist with marketing efforts, including social media and community outreach, to promote our practice and services.

Requirements:

  • Experience: Minimum 2 years of experience in a dental or medical front office setting.
  • Skills: Excellent communication and customer service skills, attention to detail, and ability to work in a fast-paced environment.
  • Education: High school diploma or equivalent required.

What We Offer:

  • Competitive Compensation: $20-27/hour, depending on experience.
  • Benefits: Dental care, health insurance, paid time off, and 401K with match.


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