Fleet Services Dispatch Manager
2 weeks ago
Cox Automotive is seeking a highly skilled Dispatch Manager to oversee and manage the company's dispatch operations. This role involves strategic planning, resource allocation, and leadership to achieve performance and safety targets.
Key Responsibilities- Develop and implement dispatch strategies in line with company objectives.
- Manage the day-to-day operations of the dispatch center, including scheduling, staffing, and operations.
- Ensure compliance with health and safety regulations, as well as company policies and procedures.
- Monitor performance against key metrics and take corrective actions as necessary.
- Collaborate with other departments to improve client experience.
- Analyze the financial impact of proposed Technician changes.
- Implement specific customer requirements.
- Investigate service failures and implement corrective actions.
- Participate in selection, qualification, or performance evaluation for direct reports.
- Oversee dispatcher call quality and conduct audits.
- Train, coach, and develop dispatch employees.
- Bachelor's degree in a related discipline and 6 years' experience in a related field.
- 1+ Year of experience in management or Lead role.
- Strong leadership skills and the ability to manage a team.
- Excellent communication and interpersonal skills.
- Knowledge of the transportation industry and relevant regulations.
- Proficiency in dispatch management software systems.
- Strong business acumen and a keen eye for identification of business improvement opportunities.
- Ability to investigate problems and identify root causes and associated factors.
- Performs duties with precision, accuracy, and a sense of urgency.
- Flexibility to work outside of normally scheduled work hours for training, mentoring, and employee evaluation.
- Employee is regularly required to talk, hear, stand, and walk.
- May involve prolonged periods of sitting or standing.
- Must be able to lift 25 pounds at times.
The base salary for this role is $77,800.00 - $116,800.00 per year. The company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations.
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Fleet Services Dispatch Manager
1 month ago
Independence, Missouri, United States Cox Full timeFleet Services Dispatch Manager Job DescriptionCox Automotive is seeking a highly skilled Fleet Services Dispatch Manager to oversee and manage the company's dispatch operations. This role involves strategic planning, resource allocation, and leadership to achieve performance and safety targets.Key Responsibilities:Develop and implement dispatch strategies...
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Fleet Services Dispatch Manager
2 weeks ago
Independence, Missouri, United States Cox Full timeJob Summary: Cox Automotive is seeking a highly skilled Dispatch Manager to oversee and manage the company's dispatch operations. The successful candidate will be responsible for ensuring efficient and safe delivery of services to our customers. This role involves strategic planning, resource allocation, and leadership to achieve performance and safety...
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Fleet Services Dispatch Manager
3 weeks ago
Independence, Missouri, United States Cox Full timeAbout the RoleCox Automotive is seeking a highly skilled Dispatch Manager to oversee and manage the company's dispatch operations. This role involves strategic planning, resource allocation, and leadership to achieve performance and safety targets.Key ResponsibilitiesDevelop and implement dispatch strategies in line with company objectives.Manage the...
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Senior Fleet Coordinator
2 weeks ago
Independence, Missouri, United States Cox Communications Full timeAbout the Role:Cox Automotive Mobility Fleet Services is seeking a highly skilled Sr. Dispatch Coordinator to join our team. As a key member of our dispatch team, you will be responsible for managing the follow-up maintenance transactions lifecycle from origination until the customer unit is in control/custody of the repair technician.Key...
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Fleet Operations Manager
3 weeks ago
Independence, Missouri, United States Cox Communications Full timeAbout the RoleThe Dispatch Manager will oversee and manage the company's dispatch operations to ensure efficient and safe delivery of services to our customers. This role involves strategic planning, resource allocation, and leadership to achieve performance and safety targets.Key ResponsibilitiesDevelop and implement dispatch strategies in line with company...
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Fleet Operations Manager
1 month ago
Independence, Missouri, United States Cox Full timeJob Title: Dispatch ManagerAt Cox Automotive, we are seeking a highly skilled and experienced Dispatch Manager to oversee and manage our dispatch operations. This role is critical to ensuring efficient and safe delivery of services to our customers.Key Responsibilities:Develop and implement dispatch strategies in line with company objectives.Manage the...
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Accounting Specialist
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