Client Support Specialist

2 weeks ago


North Liberty, Iowa, United States beatthebitter Full time

Client Support Specialist

Position Overview:

As a Client Support Specialist, you will play a vital role in enhancing customer satisfaction by providing exceptional service. This position is designed for individuals who are passionate about assisting clients and ensuring their needs are met effectively.

Compensation:

Hourly Rate: $19.10 / Annual Salary: $38,486.50

With a four-year degree: Hourly Rate: $20.59 / Annual Salary: $41,486.50

Role Responsibilities:

In this role, you will be the primary point of contact for our clients, addressing inquiries related to billing, making policy adjustments, and offering tailored recommendations. Your commitment to delivering personalized service will showcase the advantages of our offerings.

Benefits:

We prioritize your professional growth and well-being by providing a comprehensive benefits package that includes:

  • Medical, Dental, and Vision Insurance with immediate coverage
  • Paid Time Off, including Vacation, Sick, and Parental Leave
  • 401(k) Plan with Profit Sharing
  • Tuition Reimbursement Programs
  • Paid Training and Licensing Opportunities

Qualifications:

The ideal candidate will possess:

  • A proven track record of delivering outstanding customer service
  • Excellent communication skills, with a focus on active listening and empathy
  • The ability to thrive in a dynamic, high-volume environment
  • A willingness to learn and adapt to new challenges
  • Strong computer skills and the ability to multitask effectively
  • A minimum of a high school diploma; a college degree or ongoing education is preferred

Commitment to Diversity:

We are dedicated to fostering an inclusive workplace where all individuals are valued and respected. We believe that diversity is essential to our success and are committed to recruiting and retaining talented individuals from various backgrounds.



  • North Liberty, Iowa, United States Green State Credit Union Full time

    Position OverviewROLE SUMMARY:This role is dedicated to fostering, enhancing, and nurturing client relationships while delivering outstanding service. The ideal candidate will prioritize client satisfaction, exhibit precision in all tasks, uphold ethical standards, and collaborate effectively within a unified team. Achieves and surpasses sales goals by...


  • North Liberty, Iowa, United States Animal Kingdom Veterinary Care Center Full time

    Position Overview:Animal Kingdom Veterinary Care Center is seeking a dedicated Patient Care Coordinator to enhance our client experience.Location: North Liberty, IAShift Details: Full-time position (30+ hours weekly), with occasional Saturday shifts required.Compensation: Competitive hourly rate based on experience.What We Provide:A collaborative and...


  • North Liberty, Iowa, United States GreenState Credit Union Full time

    About the RoleWe are seeking a highly skilled Salesforce Support Specialist to join our Enterprise CRM Team at GreenState Credit Union. As a key member of our team, you will play a critical role in supporting business processes and employee experience of our Salesforce deployment.Key ResponsibilitiesSupport Salesforce Users: Provide exceptional support to...


  • North Liberty, Iowa, United States Mission Veterinary Partners Full time

    Job OverviewMission Veterinary Partners is on the lookout for a dedicatedVeterinary Assistant to enhance our team.Position Highlights:This role presents a unique opportunity for individuals eager to develop their careers in veterinary medicine. We foster a supportive and enjoyable work environment, where collaboration and mentorship are at the forefront,...


  • North Liberty, Iowa, United States GreenState Credit Union Full time

    About the RoleWe are seeking a highly skilled Salesforce Support Specialist to join our Enterprise CRM Team at GreenState Credit Union. As a key member of our team, you will play a critical role in supporting business processes and employee experience of our Salesforce deployment.Key ResponsibilitiesSupport Salesforce Users: Provide exceptional support to...


  • North Liberty, Iowa, United States Mission Veterinary Partners Full time

    Job SummaryWe are seeking a highly skilled and compassionate Veterinary Care Specialist to join our team at Mission Veterinary Partners.About the RoleAssist in daily clinic duties, maintaining a clean and safe environment for our patients and clients.Provide exceptional client care, scheduling appointments, taking payments, and ensuring seamless...


  • North Liberty, Iowa, United States Lakeshore Recycling Systems, LLC Full time

    Company OverviewLakeshore Recycling Systems, LLC is a premier provider of cutting-edge waste management and recycling services, emphasizing our commitment to environmental stewardship. Our passionate team is dedicated to offering outstanding service while enhancing the communities we serve. We are guided by our Vision and Values:Prioritize Safety ● Serve...


  • North Liberty, Iowa, United States Iowa Donor Network Full time

    Iowa Donor Network - Human Resources SpecialistAre you dedicated to fostering a positive workplace and enhancing organizational effectiveness? Iowa Donor Network is in search of a committed Human Resources Specialist to contribute to our mission.Organization Overview:At Iowa Donor Network, we focus on improving lives through heightened awareness of organ and...


  • North Liberty, Iowa, United States Iowa Donor Network Full time

    Iowa Donor Network - Human Resources SpecialistAre you dedicated to enhancing community welfare and supporting vital causes? Iowa Donor Network is in search of a committed Human Resources Specialist to contribute to our mission.Organization Overview:At Iowa Donor Network, we focus on making a significant impact by promoting awareness of organ and tissue...


  • North Liberty, Iowa, United States Garda World Security Full time

    Job OverviewGardaWorld –Security ServicesPosition: Safety and Security Specialist – Multiple Shifts AvailableAt GardaWorld, we recognize that the right skills can lead to exceptional opportunities. We are currently seeking dedicated individuals to join our team.Every day presents unique challenges at GardaWorld, where diverse assignments and flexible...


  • West Liberty, Iowa, United States Sevita Full time

    About SevitaSevita is a leading provider of home and community-based specialized health care services. Our mission is to empower individuals with intellectual and developmental disabilities to live full, independent lives.Job SummaryWe are seeking a compassionate and patient Caregiver - Support Specialist to join our team. As a Caregiver, you will play a...


  • North Liberty, Iowa, United States Linder Tire Service Inc Full time

    Linder Tire Service Inc is seeking a reliable Automotive Maintenance Specialist to become a vital part of our team. The primary duties of the Automotive Maintenance Specialist include performing oil changes, as well as repairing and replacing tires for passenger vehicles, light trucks, and farm equipment. As a family-owned business, we pride ourselves on...


  • North Liberty, Iowa, United States GreenState Credit Union Full time

    Position Overview:The Mortgage Underwriting Specialist is responsible for evaluating loan applications to ensure compliance with all lending policies and regulatory standards. This role involves the critical assessment of loan documentation to determine the eligibility of applicants.Key Responsibilities:Review mortgage loan applications to confirm...


  • North Liberty, Iowa, United States Animal Kingdom Veterinary Care Center Full time

    Position Overview: Animal Kingdom Veterinary Care Center is seeking a dedicated Patient Care Coordinator to enhance our client experience. Role Summary: The Patient Care Coordinator plays a crucial role in managing client interactions from the moment they arrive until their departure. This includes documenting medical notes, formulating treatment plans,...


  • North Liberty, Iowa, United States Centro, Incorporated Full time

    Job SummaryWe are seeking a skilled Maintenance Technician to join our team at Centro, Incorporated. As a key member of our maintenance team, you will be responsible for providing technical maintenance assistance and support to our manufacturing teams.Key ResponsibilitiesProvide preventative and corrective maintenance on all buildings, utility systems, and...


  • North Liberty, Iowa, United States KSI Full time

    Job SummaryWe are seeking a skilled Overhead Door Technician to join our team at KSI. As an Overhead Door Technician, you will be responsible for installing and repairing overhead doors and door openers for residential, commercial, and industrial clients.Key ResponsibilitiesInstall and repair overhead doors and door openers in various work...


  • North Liberty, Iowa, United States GreenState Credit Union Full time

    About the RoleWe are seeking a highly skilled Internal Communications Manager to join our team at GreenState Credit Union. As a key member of our organization, you will be responsible for developing and implementing a comprehensive internal communications strategy that aligns with our company's mission, vision, and values.Key ResponsibilitiesDevelop and...


  • North Liberty, Iowa, United States Paintexchange Full time

    Position Title: Sales AssociateCompany: PaintexchangeLocation: USAJob Type: Part-timeAbout Paintexchange:Paintexchange is a leading provider in the paint and coatings industry, dedicated to delivering high-quality products and exceptional service. Our team is comprised of passionate individuals who thrive in a dynamic environment, contributing to our mission...

  • ALM Manager

    6 days ago


    North Liberty, Iowa, United States GreenState Credit Union Full time

    Job SummaryWe are seeking a highly skilled ALM Manager to join our team at GreenState Credit Union. As a key member of our financial management team, you will be responsible for managing and performing complex Asset Liability Management (ALM) functions, monitoring and reporting on interest rate and liquidity risk, and conducting financial and analytical...


  • North Liberty, Iowa, United States GreenState Credit Union Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Marketing Operations Specialist to join our team at GreenState Credit Union. As a key member of our marketing team, you will be responsible for coordinating and managing marketing projects, ensuring timely execution and delivery.Key ResponsibilitiesDevelop and manage project timelines, ensuring...