Outside Sales Manager

17 hours ago

Chico, California, United States Race Telecommunications LLC Full time
Job Title: Outside Sales Manager

At Race Telecommunications LLC, we are seeking an experienced Outside Sales Manager to lead our outside sales team and drive revenue growth. As a key member of our sales team, you will be responsible for developing and implementing sales strategies, managing a team of sales representatives, and ensuring the achievement of sales targets.

About the Role:
  • Develop and implement comprehensive outdoor sales strategies to attain predefined sales objectives.
  • Analyze market trends and customer preferences to tailor sales approaches effectively.
  • Build and maintain strong relationships with key clients and prospects.
  • Address customer inquiries, concerns, and feedback promptly and effectively.
  • Ensure high levels of customer satisfaction and retention.
  • Assist and track key performance indicators (KPIs) set by Director of Sales and marketing, to measure sales team performance.
  • Analyze sales metrics regularly and take corrective actions to ensure sales goals are achieved.
  • Ensure compliance with all company policies, industry regulations, and ethical standards.
  • Promote a culture of integrity and accountability within the sales team.
  • Maintain confidentiality of sensitive information and adhere to data protection policies.
Requirements:
  • Eligibility for US Employment without sponsorship.
  • Minimum of 18 years of age.
  • A valid California driver's license, subject to successful verification through a DMV check, is mandatory.
  • Associate degree (A.A.) in Business Administration, Marketing, Sales or a related field of study is required.
  • Minimum of seven years of experience in sales, outside sales preferably within the telecom sector, or a related field, with equivalent work experience in customer-facing roles required.
  • Minimum of three years of leadership or supervisory experience managing teams of 40+ required.
  • Experience with direct sales, B2B sales, and/or channel sales within the telecom sector preferred.
  • Strong understanding of telecommunications products, services, and technologies (e.g., broadband, wireless, VoIP, fiber optics) preferred.
  • Familiarity with telecom industry standards, regulations, and competitive landscape, including a comprehensive understanding of regulatory compliance, market trends, and competitor strategies preferred.
  • Minimum of seven years of experience in direct sales, B2B sales, and/or channel sales within the telecom sector, consistently meeting or exceeding sales targets by at least 20% annually.
  • Demonstrated expertise in telecommunications products, services, and technologies (e.g., broadband, wireless, VoIP, fiber optics), with a history of successfully selling complex solutions to businesses, achieving sales growth of 15% or more year-over-year.
  • Advanced proficient in CRM systems and sales analytics tools such as Sales Rabbit, Tableau, and Salesforce required.
Skills:
  • Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications.
  • Functional use of common office equipment, computers, and office software.
  • Strong time management skills, with the ability to manage priorities and workflow.
  • Commitment to accuracy and high standards for quality of work.
  • Ability to work with all levels of team members and management.
  • Excellent problem resolution and customer service skills.
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to work on complex projects with general direction and minimal guidance.
  • Versatility, flexibility, and willingness to work within constantly changing priorities with a sense of urgency.
  • Good judgement with the ability to make timely and sound decisions.
  • Highly resourceful team-player, with the ability to also be extremely effective independently.
  • Ability to effectively present information and respond to questions.
  • Ability to distinguish colors and audible tones.
Essential Duties and Responsibilities:
  • Team Management and Development:
    • Manages a team of outside sales representatives, outside sales leads, and outside sales supervisors providing guidance, support and motivation.
    • Supports recruiting efforts, builds, trains, and oversees the outside sales team.
    • Provides coaching and mentoring to sales team members to enhance their performance and career development.
    • Fosters a positive and motivating work environment that encourages teamwork and high performance.
    • Conducts regular performance evaluations, offers constructive feedback and support to facilitate continuous improvement.
  • Outdoor Sales Strategy and Planning:
    • Develops and implements comprehensive outdoor sales strategies to attain predefined sales objectives.
    • Analyzes market trends and customer preferences to tailor sales approaches effectively.
    • Utilizes Sales Rabbit platform to enhance sales efficiency and productivity.
    • Trains team members on Sales Rabbit tools and techniques for optimized performance.
    • Conducts market analysis to identify new opportunities and understand competitor activity.
  • Customer Relationship Management:
    • Builds and maintains strong relationships with key clients and prospects.
    • Addresses customer inquiries, concerns, and feedback promptly and effectively.
    • Ensures high levels of customer satisfaction and retention.
  • Monitor Sales Metrics and Performance:
    • Assists and tracks key performance indicators (KPIs) set by Director of Sales and marketing, to measure sales team performance.
    • Analyzes sales metrics regularly and takes corrective actions to ensure sales goals are achieved.
  • Compliance and Ethics:
    • Ensures compliance with all company policies, industry regulations, and ethical standards.
    • Promotes a culture of integrity and accountability within the sales team.
    • Maintains confidentiality of sensitive information and adhere to data protection policies.
  • Sales Meetings and Training Sessions:
    • Engages in regular sales meetings to discuss progress, challenges, and strategies.
    • Conducts training sessions to enhance the skills and knowledge for outside sales team.
  • Manage Key Accounts and Build Strategic Client Relationships:
    • Cultivates and nurtures relationships with key accounts to foster long-term partnerships.
    • Identifies opportunities for upselling and cross-selling to maximize revenue.
  • Ability to Travel Throughout CA:
    • Flexibility to travel extensively throughout California to meet with clients, attend meetings, and oversee sales operations.
    • Ensures compliance with travel policies and procedures while optimizing travel efficiency.
  • Collaboration and Coordination:
    • Collaborates with marketing, customer success, operations, product management, and customer support teams to ensure seamless coordination and alignment of sales efforts.
    • Participates in cross-functional meetings, initiatives, and projects to drive business growth and customer success.
  • Vehicle Maintenance and Travel:
    • Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties.
    • Maintains a clean driving record as defined by the current fleet insurance underwriter.

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