Fast Food Service Representative with Competitive Hourly Rate

1 week ago


Las Cruces, New Mexico, United States TravelCenters of America. Full time

At TravelCenters of America, we're dedicated to delivering exceptional customer experiences to our guests across the country. With a rich history spanning over 50 years, we've established ourselves as a trusted destination for professional truck drivers and motorists alike.



Our team of passionate individuals is committed to growing our network of travel centers, implementing cutting-edge technology, and driving innovative sustainability initiatives. We're not just a place to stop for fuel; we're a community that welcomes each guest with a smile and a helping hand.



Job Summary

As a Customer Service Representative at TravelCenters of America, you'll play a vital role in delivering a memorable experience to our guests. You'll be responsible for providing top-notch service, ensuring that every guest leaves feeling satisfied and eager to return.



Key Responsibilities:


  • Deliver exceptional customer service, ensuring every guest feels valued and appreciated.
  • Process transactions efficiently and accurately using our point-of-sale system.
  • Maintain a clean and welcoming environment, adhering to our high standards of quality and safety.
  • Work collaboratively with your team to ensure seamless service delivery.
  • Stay up-to-date with menu offerings, promotions, and company initiatives to provide informed recommendations to guests.
  • Assist with opening and closing procedures, ensuring a smooth transition of shifts.
  • Participate in ongoing training and development to enhance your skills and knowledge.


Requirements:


  • A friendly and approachable demeanor, with a passion for delivering exceptional customer service.
  • Basic computer skills, including proficiency in point-of-sale systems.
  • Previous experience in the food service industry is a plus, but not required.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
  • Ability to lift up to 50 pounds and stand for long periods.


What We Offer:


  • A competitive hourly rate of $12.36, with opportunities for growth and advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with a company match, to help you save for your future.
  • Tuition reimbursement, to support your ongoing education and development.
  • A wide range of discounts on technology, travel, food, and fuel, to enhance your personal and professional life.


We're proud to be an equal opportunity workplace, committed to celebrating individualism and diversity. If you're passionate about delivering exceptional customer experiences and eager to join a dynamic team, we encourage you to apply.



Physical Demands:

This role requires regular standing, walking, and talking. You'll also be required to lift up to 50 pounds and move heavy objects occasionally. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.



Work Environment:

You'll work in a fast-paced environment with regular exposure to outdoor elements in all seasons. You may also be exposed to fumes and particles, moving mechanical parts, and vibration. The noise level can be loud at times, and you'll be required to work in a clean and safe environment.



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