Wellness Studio Assistant/Receptionist

1 week ago


Birmingham, Alabama, United States Restore Hyper Wellness Full time
Job Description

**About the Role**

We are seeking a highly motivated and detail-oriented Wellness Studio Assistant/Receptionist to join our team at Restore Hyper Wellness. As a key member of our staff, you will play a vital role in assisting our medical and non-medical departments with organization and client engagement.

Key Responsibilities:

  • Represent the Restore brand by embodying our core values and acting in alignment with our mission and vision.
  • Build and maintain strong relationships with clients, medical staff, and team members.
  • Communicate effectively with clients via phone and text to confirm appointments, welcome new visitors, and follow up on membership inquiries.
  • Answer client inquiries and provide information about our services and benefits.
  • Book appointments and schedule telemeds for new medical clients.
  • Assist with the Hyperbaric Oxygen Therapy process, including taking client blood pressures and pressurization/depressurization.
  • Utilize Google spreadsheets and multiple web-based platforms for POS, reporting, and appointment booking.
  • Stay up-to-date on Restore services, benefits, pairings, contraindications, and client needs.

Requirements:

  • Passion for health and wellness, with a desire to help others.
  • Excellent communication and relationship-building skills.
  • At least 3 months of experience with phone communication and client engagement.
  • Collaborative team player with strong organizational skills.
  • Tech-savvy with proficiency in software and technology.
  • Innovative problem-solving skills and time management abilities.
  • Availability to work evenings and weekends.

What We Offer:

  • A dynamic and engaging work environment.
  • Complimentary and discounted access to Restore's innovative wellness services.
  • The opportunity to make a positive impact on people's lives every day.
  • Being part of a science-based proactive wellness movement.
  • Competitive compensation and flexible hours.


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