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Medical Receptionist

2 months ago

Birmingham, Alabama, United States Alabama Oncology Full time

Job Summary:

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Alabama Oncology's Grandview clinic location. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.

Key Responsibilities:

  • Front Desk Operations: Greet patients and visitors, manage patient flow, and ensure a smooth registration process.
  • Administrative Support: Assist with correspondence, memos, and other typing tasks as requested by the supervisor.
  • Patient Data Management: Collect and update demographic and insurance information, register new patients, and maintain accurate records.
  • Financial Transactions: Collect co-pays, deductibles, and other out-of-pocket amounts, and issue receipts as necessary.
  • Customer Service: Provide exceptional customer service, respond to patient inquiries, and resolve any issues in a professional and courteous manner.
  • Team Collaboration: Work closely with nursing staff, medical providers, and other front office personnel to ensure seamless communication and efficient patient care.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Minimum one (1) year of office experience, preferably in a medical setting.
  • COVID-19 Vaccination: All newly hired staff must provide proof of COVID-19 vaccination, in full, prior to their date of hire, unless otherwise exempted.

What We Offer:

Alabama Oncology is committed to providing a supportive and inclusive work environment. As a Medical Receptionist, you will have the opportunity to work with a talented team of healthcare professionals, develop your skills and knowledge, and make a meaningful contribution to the delivery of exceptional patient care.