Dental Office Coordinator

2 days ago


Chesapeake, Virginia, United States LWSS Family Dentistry Full time
Overview:
At LWSS Family Dentistry, we are seeking a highly skilled and organized Dental Receptionist to join our team. As a Dental Receptionist, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth and efficient experience.

Responsibilities:
Key responsibilities of this role include:
• Greeting and welcoming patients, creating a positive first impression
• Managing front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilizing Dentrix for patient scheduling and records
• Scheduling and confirming appointments for multiple providers in the office
• Filing patient insurance claims and following up on outstanding claims, verification of benefits, and explanation of coverage
• Posting insurance and patient payments and processing accounts receivables
• Reviewing treatment plan fees and payment options with patients
• Partnering with providers and team members to implement Heartland Dental systems to optimize office potential

What You'll Gain:
As a Dental Receptionist at LWSS Family Dentistry, you will have the opportunity to develop your skills and knowledge in a fast-paced and customer-centric environment. You will also have access to competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off). Additionally, you will have the opportunity to be part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.

Qualifications:
Minimum qualifications for this role include:
• Experience working in a fast-paced and customer-centric environment
• 1+ years of experience in a dental or medical setting
• Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

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