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Dental Office Coordinator

2 months ago

Chesapeake, Virginia, United States Hanbury Dental Care Full time
Overview

Hanbury Dental Care is seeking a highly organized and detail-oriented Business Assistant to support our front office team. As a Business Assistant, you will play a vital role in ensuring the smooth operation of our office, providing exceptional patient care, and contributing to the success of our team.

Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Opportunity to be part of a secure company with 20+ years of industry-leading experience, providing a stable career with unlimited growth potential
  • Access to on-demand Daily Pay
Qualifications
  • Minimum Qualifications
    • Experience working in a fast-paced and customer-centric environment
    • Excellent communication and organizational skills
  • Preferred Experience
    • 1+ years of experience in a dental or medical setting
    • 1+ years of experience with insurance billing and accounts receivable
    • Dentrix or other dental software experience
Physical Requirements

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.

Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Availability to attend virtual training sessions (or in-person) periodically throughout the year.