Guest Services Representative
1 week ago
We are seeking a committed hotel front desk representative to enhance our guest services. Your primary duties will involve greeting visitors, managing reservations, responding to inquiries, and resolving any concerns to guarantee an exceptional guest experience. The perfect candidate will possess outstanding communication abilities and a focus on customer satisfaction. If you thrive in a customer-oriented role within a welcoming atmosphere, we encourage you to consider this opportunity.
Compensation:$17 per hour
Key Responsibilities:- Collaborate with housekeeping to ensure rooms are ready for incoming guests
- Manage room bookings through various platforms and provide details on availability, pricing, and special requests
- Welcome guests, facilitate check-in and check-out processes, assign accommodations, and maintain precise guest account records
- Professionally address any guest complaints or issues
- Exhibits excellent interpersonal, organizational, and customer service skills
- Prior experience in the hospitality industry is preferred
- High school diploma or equivalent is required
- Familiarity with Microsoft Office and reservation management systems
Our establishment is strategically situated near key attractions and provides a comfortable environment for guests. Be part of a team dedicated to delivering outstanding service.
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