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Guest Services Representative

2 months ago

Atlanta, Georgia, United States Hospitality Ventures Full time

Guest Services Representative

Hospitality Ventures

Who Should Consider This Role

This position is ideal for individuals who thrive in a collaborative environment and possess a genuine passion for customer interaction.

Key Responsibilities

Your primary role will be to ensure a pleasant and unforgettable experience for our guests by:

  • Greeting and assisting each visitor with outstanding service, whether in person or via telephone.
  • Facilitating the check-in and check-out processes in a courteous and efficient manner.

Qualifications

Applicants should have fundamental skills in reading, writing, and mathematics. Flexibility to work evenings, weekends, and holidays may be necessary. The role requires the ability to:

  • Engage in conversation, listen attentively, and interact with guests regularly.
  • Utilize hands and fingers to manage objects, tools, or controls frequently.
  • Occasionally walk, sit, and reach with arms and hands.
  • Lift and/or move items weighing up to 10 pounds and maintain a standing position for extended periods.

Education & Experience

A high school diploma or equivalent educational background is required, along with one to three months of relevant experience or training.

Employee Benefits

We offer a comprehensive benefits package, including:

  • Medical, Dental, and Vision coverage
  • Short and Long-Term Disability Insurance
  • Life Insurance
  • 401k plan with a 4% match
  • Paid Vacation and Sick Days
  • Travel Discounts

Equal Opportunity Employer

We are committed to providing equal employment opportunities regardless of race, color, national origin, religion, gender, age, marital status, or disability.