Customer Service Representative
5 days ago
As a Licensed Customer Service Representative with Rob Sheehan - State Farm Agency, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences.
We are seeking a motivated and self-driven professional who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.
Key Responsibilities- Customer Relationship Building: Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
- Insurance Expertise: Utilize a customer-focused approach to educate customers about insurance options, ensuring they have a comprehensive understanding of their coverage.
- Team Collaboration: Work closely with the State Farm Agent Team to achieve business objectives and provide exceptional customer experiences.
- Competitive Salary and Bonus Structure: Enjoy a rewarding compensation package that recognizes your hard work and dedication.
- Paid Time Off and Benefits: Take advantage of paid vacation and personal/sick days, as well as other benefits that support your well-being.
- Opportunities for Growth and Development: Develop your skills and expertise through ongoing training and education, with opportunities for advancement within the agency.
- Property & Casualty License: Possess a valid Property & Casualty license.
- Life and Health License: Hold a valid Life and Health license.
- Excellent Interpersonal and Communication Skills: Demonstrate strong interpersonal and communication skills, with the ability to work effectively with customers and colleagues.
- Organizational and Time Management Skills: Possess excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Self-Motivation and Proactivity: Be a self-motivated and proactive individual who is committed to delivering exceptional results.
- Ability to Work in a Team Environment: Thrive in a team environment, with the ability to collaborate and contribute to the success of the agency.
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Customer Service Representative
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