Client Service Associate in Insurance
1 week ago
Join Our Esteemed Team
The FrankCrum Insurance Agency (FCIA) is a reputable, family-operated commercial insurance provider catering to a diverse clientele across the United States. We pride ourselves on being a consultative partner, delivering comprehensive insights to empower clients in making well-informed choices regarding their commercial insurance requirements. Since our inception in 2008, we have experienced consistent growth and stability in the industry.
Your Contribution to Our Success
We are pleased to offer a full-time position for a Customer Service Representative, filled with numerous rewarding opportunities. In this role, you will play a vital part in enhancing the FrankCrum business by providing essential office support for commercial lines insurance sales and service.
- Evaluate all inquiries for quotes to assess eligibility and interest.
- Facilitate policy modifications.
- Issue certificates of insurance.
- Address customer inquiries regarding products and services.
- Examine policies and binders issued by insurance carriers for accuracy.
- Assist account managers throughout the sales and service processes.
- Generate management reports for the Agency Vice President.
- Provide administrative support to the Agency Vice President.
Desired Qualifications
Successful candidates will possess a Florida 4-40 Customer Representative License in good standing and have a minimum of two years of experience in the insurance sector, preferably in commercial lines. A high school diploma or equivalent is mandatory.
Comprehensive Benefits Package
In addition to this excellent opportunity, FrankCrum offers outstanding benefits from leading providers, including:
- No-cost health insurance for employee coverage and a minimal monthly fee for family coverage.
- Dental and vision insurance.
- Short-term disability and term life insurance at no cost to employees.
- Long-term disability and voluntary term life insurance options.
- Supplemental insurance plans, including accidental, critical illness, hospital indemnity, legal services, and pet insurance.
- 401(k) retirement plan with a generous employer match.
- Employee assistance program at no cost.
- Flexible spending accounts for medical and dependent care.
- Health savings account funded by FrankCrum.
- Paid time off and holiday compensation.
- Education reimbursement up to $5,250 tax-free annually.
- PTO cash-out options.
- Access to corporate discounts.
- Referral bonus programs for employees and clients.
- Paid time for volunteer activities.
Why Choose FrankCrum?
As a family-owned business-to-business organization since 1981, FrankCrum encompasses several companies, including FrankCrum Corporate, FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency. Our headquarters, spanning 14 acres, features amenities such as a subsidized café offering affordable meal options and hosts various employee events. Recognized as a Top Place to Work for over a decade, FrankCrum is committed to delivering exceptional customer service while fostering a family-like environment among employees.
If you are ready to make a meaningful impact in our clients' daily operations, we encourage you to consider this opportunity.
FrankCrum is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.
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