Administrative Coordinator

2 weeks ago


Chapel Hill, North Carolina, United States UNC Health Care Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Associate to join our team at UNC Health Care. In this role, you will provide exceptional support to our patients, visitors, and staff by ensuring seamless interactions and efficient operations.

Key Responsibilities
  • Interact with patients, visitors, and staff while maintaining confidentiality and adhering to UNC Health policies and HIPAA guidelines.
  • Assist with scheduling appointments, checking in and out patients, and collecting payments.
  • Balance cash drawers, reconcile discrepancies, and secure cash payments and checks.
  • Verify demographic and insurance information, run insurance eligibility, and scan insurance cards and forms.
  • Prepare and educate patients on required forms, protect and store PHI, and dispose of sensitive documents.
  • May contact insurance companies to verify eligibility and perform complex scheduling tasks.
  • Handle incoming calls, respond to staff messages, and attend meetings and manage workqueues.
  • May train others, complete special projects, and perform other administrative duties as assigned.
Requirements
  • High School diploma or GED required.
  • No licensure or certification required.
  • One year of clerical or administrative experience preferred.
  • Knowledge of Microsoft Office products and ability to learn and master the scheduling system.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits, and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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